Good news: yes, it is! We explain why:
Transparent pricing
The pre-visit is a mandatory step before taking on the maintenance of an equipment. It guarantees the right execution of a maintenance contract. It is a visual audit of your equipment that allows you to quickly know its condition at a given moment. Engineers, customers and WeMaintain thus know the level of maintenance required and the potential work to be done outside the contract if any.
Monitoring
An engineer is dedicated to your equipment. Unless they are unavailable due to unforeseen circumstances, they always work on your equipment. They know it by heart, are responsible, and have a real relationship with the people in charge of managing the building (caretaker/site manager, etc.). The interventions are documented (reports with photos and comments) for more traceability and readability.
Proximity
The technician dedicated to your site is geographically close.
Responsiveness
The pre-visit, the reports for the follow-up of the engineer and the proximity of the engineer allow us to anticipate the possible problems on your equipment.
Any problem related to parts is thus dealt with upstream by the engineer in charge of the equipment with the support of WeMaintain and in cooperation with the spare parts suppliers. The engineer who intervenes in your building is no longer a stranger. You know them and they know your equipment. This changes everything on a daily basis, for you as well as for them!